Privacy policy

Privacy Policy

Effective Date: [21-04-2026]

At DORRO, your privacy matters to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

1. Information We Collect

When you interact with our website, we may collect the following information:

Full name
Email address
Contact number
Shipping and billing addresses
Payment information (securely processed through trusted payment gateways)
Purchase and order history
Device details (IP address, browser type, device type)
Cookies and usage data for website analytics

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Provide customer service and support
Send order confirmations, updates, and delivery notifications
Enhance website performance and user experience
Send promotional offers (only if you opt in)
Detect and prevent fraud or unauthorized activity

We respect your privacy and do not sell your personal data to third parties.

3. Sharing of Information

Your information may be shared with trusted third parties only when necessary, including:

Payment service providers
Shipping and delivery partners
Analytics and website performance tools
Government or legal authorities when required by law

All third parties are obligated to handle your data securely and confidentially.

4. Data Security

We implement appropriate security measures to protect your personal information. All payment transactions are processed through secure and encrypted systems to ensure safety.